Founder priorities.
Turn decisions into plans, clarify what needs your attention, and bring options when the next step is not obvious.
Fractional Chief of Staff for founder-led service businesses
You know what good work looks like. You shouldn't have to stay involved in every conversation to help it happen.
I work alongside you to lead important projects, coordinate directly with clients and teams, and turn priorities into clear plans and follow-through.
Assigning work is not the same as knowing the people involved understand the expectations, relationships, and judgment behind it.
Your involvement should be intentional, not constant.
I care about the details, too. I want to understand why something matters before deciding what should happen next.
I started Sapphire OBM after my husband's brain injury changed our family's circumstances. Building work around that reality made me pay closer attention to the people behind every process.
Today, I bring that perspective to leading projects, guiding client conversations, and helping founders share responsibility more confidently.
Read My StoryI connect decisions, conversations, and delivery across the people involved, while keeping authority and expectations explicit.
Turn decisions into plans, clarify what needs your attention, and bring options when the next step is not obvious.
Lead agreed client and partner conversations, clarify commitments, and make sure the people delivering the work know what has changed.
Establish owners and milestones, resolve dependencies, and lead the initiative through implementation and handover.
Systems, documentation, reporting, automation, and appropriate AI can support the work when they are useful.
Clear expectations make it easier for capable people to do good work without sending every question back to you.
We use examples and questions to make a good result easier to recognize and deliver.
We establish useful updates, feedback, and decision points so important information has a clear place to go.
Decisions and expectations are documented so the work does not depend on repeated explanations.
I raise concerns, explain tradeoffs, and help identify what needs attention now.
Ongoing support
A steady partnership across agreed business priorities, selected client commitments, and internal initiatives.
Explore ongoing supportFocused engagement
A clear lead for an important initiative involving clients, team members, vendors, or other partners.
Explore project supportBring the project, the recurring frustration, or the work that keeps pulling you back in. We can talk through where support would make a difference.
Book an Introductory CallYou don't need a polished brief.